Internet Leased Line in Mumbai

How Our Internet Leased Line Works

What a Leased Line Is and Why It Matters

An internet leased line is a dedicated, point-to-point fiber connection that runs from Eyebroadband's core network exchange directly to your premises. Unlike shared broadband, where dozens or even hundreds of users compete for the same pool of bandwidth, a leased line reserves capacity exclusively for your organization. This is expressed as a 1:1 bandwidth ratio, meaning if you purchase 100 Mbps, you receive 100 Mbps at all times, with no contention and no throttling regardless of what time of day it is or how much data you transfer. The speeds are fully symmetric, so your upload speed matches your download speed. This is critical for businesses that rely on real-time data synchronization, cloud backups, video conferencing, VoIP telephony, and large file transfers.

Dedicated Fiber from Our Exchange to Your Door

When you order a leased line from Eyebroadband, we provision a dedicated strand of fiber from our nearest network exchange to your building. This fiber is not shared with any other customer at any point along the route. At your premises, the fiber terminates at a media converter or enterprise-grade router that we install and configure. On our end, the connection is handed off to our core network, which peers with major internet exchanges in Mumbai including the Mumbai Internet Exchange (MIX) and the National Internet Exchange of India (NIXI). This peering ensures that your traffic reaches its destination through the shortest and fastest possible routes.

Provisioning Process and Timeline

The provisioning of a leased line begins with a feasibility check and site survey, which we schedule within 48 hours of receiving your order. Our project manager assesses the fiber route, obtains any necessary permissions from building management or local authorities, and creates a detailed installation plan. Fiber laying and termination typically take 7 to 10 working days, depending on the distance and complexity of the route. Once the physical infrastructure is in place, our network engineering team configures your connection, performs end-to-end testing for speed, latency, packet loss, and jitter, and hands over the service with a formal acceptance document. The total timeline from order to activation is usually 10 to 15 working days in most parts of Mumbai.

99.99% Uptime SLA and 24/7 NOC Monitoring

Every leased line from Eyebroadband is covered by a stringent Service Level Agreement guaranteeing 99.99% uptime. That translates to less than 53 minutes of permissible downtime per year. Our Network Operations Centre operates 24 hours a day, 7 days a week, 365 days a year, with dedicated engineers monitoring the health of every leased line in our network. Monitoring tools check your link every 30 seconds for latency, throughput, and error rates. If an issue is detected, our team initiates troubleshooting immediately. For critical outages, we maintain emergency fiber restoration teams and spare equipment at strategic locations across Mumbai to ensure the fastest possible resolution.

Ideal for Data Centers, Banks, and Enterprises

Eyebroadband leased lines serve some of the most demanding environments in Mumbai, including colocation data centers, banking and financial institutions that require low-latency trading connectivity, hospitals running telemedicine platforms, and large enterprises with hundreds of concurrent users. Our leased line capacities range from 10 Mbps to 10 Gbps symmetric, with options for dual-path redundancy and diverse fiber routing for organizations that require the highest levels of availability. If your business cannot afford even a minute of unplanned downtime, an Eyebroadband leased line is the right choice.

Frequently Asked Questions